Metro Canada
Metro Canada Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Metro Canada has 1.7 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Called me back pretty fast, Can get delivered same day, Cashiers are great & friendly.
Cons: Always out of stock items, Are a big business that is too concerned about fraud, Are not going to change.Recent recommendations regarding this business are as follows: "Don't expect much!", "Unless your rich & dont care about struggle with money concerns, this is not a good place to shop", "Avoid metro product's", "Avoid at all cost", "Be aware of staff prejudices.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Metro Canada has 1.7 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Called me back pretty fast, Can get delivered same day, Cashiers are great & friendly.
Cons: Always out of stock items, Are a big business that is too concerned about fraud, Are not going to change.Recent recommendations regarding this business are as follows: "Don't expect much!", "Unless your rich & dont care about struggle with money concerns, this is not a good place to shop", "Avoid metro product's", "Avoid at all cost", "Be aware of staff prejudices.".
Most users ask Metro Canada for the apology as a solution to their issues.
Review authors value the most Location and Layout of Store. Consumers are not pleased with Website and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot right for a grocery store.
My order said cheese slices were not available?? Razors not available??and sliced meat not available??
How can none of these products not be available, I allowed for substitutes but still said items not available?? How is it possible that an entire store has no cheese slices or razors??
I would also like to comment on the fact that the delivery fee went from $4.99 to $10.99 !!! Its bad enough you take an extra 15% on every order but now the delivery charge more than doubled!?! Absolutely ridiculous.
I have been ordering groceries from Metro almost every week for 3 years, but it has been at least 6 months since I actually got everything I ordered. So frustrating.
Had major contest issues that no one could solve, couldn't even enter because the codes sent by email wouldn't work in the entry form and even though I spoke to 3 different people and was told each time that someone from the promotional department would call me, it never happened. Again so frustrating.
- Can get delivered same day
- Always out of stock items
- Delivery is expensive
- No return calls when told someone would call
Preferred solution: Apology
User's recommendation: Don't expect much!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Petaling Jaya, SelangorI ordered milk from Uber eats,metro sent spoiled 6bags milks ,when I went store level,call Uber eats,what kind rubbish business,,food quality is garbage.
Preferred solution: Apology
User's recommendation: Avoid metro product's
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | London, OntarioExpensive for low quality products
- Cashiers are great & friendly
- Poor quality
- No refunds
- Expensive
Preferred solution: Apology
User's recommendation: Unless your rich & dont care about struggle with money concerns, this is not a good place to shop
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTried marketing promo, ended closing my account
User's recommendation: Avoid at all cost
What i think as a consumer as how you treat employees
Flyer products not available.
Preferred solution: Apology
Bad service at the seafood counter.
Disappointed that 2 of my frequently bought items have been discontinued for less quality brands. I didn't buy Selection Potato Salad & won't buy Tim Nels Jamaican patties again.
If METRO doesn't STOP their form of
GREED-FLATION
I'm going to BUY MY GROCERIES SOMEWHERE ELSE!!
2 days out to buy 2 specific items & 2 days disappointed.
BRING BACK LARGE TUBS OF ALL KEY BRAND POTATO (ETC.) SALADS;
NOT SELECTIONS BRAND VARIETY OF ANY SIZE TUBS OF SALADS.
RUNNY!!
BRING BACK PATTY PALACE JAMAICAN PATTIES 14 BOX ALL INDIVIDUALLY WRAPPED, GOOD PASTRY, WELL MADE, WELL FILLED.
NOT TIN NEL 10 BOX. THROWN IN 1 BAG.
FLIMSY, THIN BEEF, THIN PASTRY NOT ALWAYS SEALED AT EDGES.
STOP TRADING QUALITY;
PRICE IS NO LOWER, IN FACT HIGHER IN SOME CASES WHERE THE QUALITY IS LOWER.
METRO; ITS JUST A WAY TO CHARGE THE SAME OR MORE FOR LESS & LESS QUALITY
$$$ PROFIT!!
THAT'S STILL ANOTHER FORM OF WHAT METRO
DENIES, WHAT THEY'VE BEEN ACCUSED OF DOING. GREED-FLATION.
METRO YOU'RE NOT SUFFERING!!
IF YOU WERE, YOU WOULDN'T BE HAVING ALL THOSE FREE GROCERY CONTESTS.
BRING BACK QUALITY!!
YOUR LONG TIME SHOPPERS, SHOP THERE BECAUSE OF IT..
QUALITY THAT IS!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Etobicoke, OntarioImplicit Bias and Over-zealous Security.
My husband and I have used our local Metro store for about five years because of its convenience, being situated just across the road from where we live. However, it always appears that we are under over-zealous scrutiny from security and staff each time we visit.
We have no idea why because we spend a lot of money each time we shop and certainly don't act in a suspicious manner. Perhaps it's because we are a mixed-race couple, maybe dress too casually or are considered scruffy, too fat, too old, or a combination of biases? I understand a rise in the cost of grocery items correlates to a rise in shoplifting, but seriously, enough is enough already.
We have experienced a plethora of odd incidents relating to staff following us, scrutiny from till operatives as we walk down each aisle and staff has literally breathed down our necks at the self-checkout, even when putting on my gloves after paying.
Although we have joked about this problem, the realization that this does not happen elsewhere has clinched the decision to call it quits and not visit the store again. I believe it is better to have some self-respect and not allow retail employees to treat you in this manner, so Metro at 221 Lloyd Manor Rd, Etobicoke can go and do one...maybe hassle someone else with their "isms" for a change.
- Convenient and have quality choices of products
- Security measures reflect personal biases
Preferred solution: Apology
User's recommendation: Be aware of staff prejudices.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Burlington, OntarioTHIEVES
Has anyone one of you notice how much Metro and Loblaws food store are taking ADVANTAGE of low income people or people living on a tight budget or simply living alone. They keep advertising buy two for $6.00 or one for $3.49 ----3 for $9.00 or one for $3.49 and so on.
Look at how much more PROFITS they are making selling single items. Covid is the best thing that ever happened for the food retailers. Since Metro owns Jean Coutu pharmacies and Food Basics, they are implementing the same thing in those retail outlets. Loblaws own Shoppers drug Mart and Independent, they are also implementing the same thing in those retail outlets.
Walmart and Giant Tiger are also doing the same thing.
Then people wonder why prices are going up and up.
These food retailers are squeezing every penny out of their suppliers and threatening them with penalties if an order is short of items.
Bottom line is they are THIEVES, and yet the Canadian government is giving them money for renovations in their properties.
Remember years ago when Lob laws orchestrated a price increase for bread and yet nothing as happened for that. But we are still paying the high prices for bread.
Please get on board and send massive emails to each company to let them know your disaffection.
Preferred solution: stop your multiple items promotions
Poisoned feed of lambs and cows
Metro Inc. Has The Worst Technology Online For Selling Gift Cards
- Called me back pretty fast
- Will not consider my ideas
- Cant purchase gift cards online
- Website is limited as for what you can purchase
Preferred solution: Deliver product or service ordered
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